who we are
The Daily Press, 22001 Michigan Ave, Suite 150, Dearborn, MI 48124. write to us at support@dailypresscafe.com.
your account
- you need to be 13 or older to create an account.
- keep your details accurate and your password to yourself. one account per person.
- you're responsible for orders placed from your account. tell us right away if you think someone else is using it.
- you can order as a guest without an account, and you can delete your account any time (here's how).
ordering and prices
- menu items, prices and availability can change. the price you pay is the one shown when you place the order.
- before you pay you see the full total: items, michigan sales tax, any tip you choose and, for delivery, the delivery fee. nothing is added afterwards.
- you can order for as soon as possible or pick a time slot. times are estimates; we tell you in the order tracker if anything slips.
- we may refuse or cancel an order, for example if an item runs out, a price was listed in error, or we suspect fraud. if we cancel, you get a full refund.
- cancels and refunds go through the cafe: call us at (313) 722-4359 or ask at the counter. we can cancel an order while it still shows "order received" or "accepted". orders can't be cancelled in the app or on the website. see the refund policy.
payment
cards and wallets are charged through Clover's secure hosted form. the card number never reaches us. card orders are charged when you place them.
gift card balances are held by the cafe's Clover gift card program, and paying from a linked card spends that balance. spending a gift card earns press points; buying one doesn't. anyone with a card's number and code can link it, and linking moves it off any other account, so keep them private. see the privacy policy for what we store.
delivery, when it's offered
- delivery runs within the radius shown at checkout, when delivery is switched on.
- give us an address and phone the driver can use; add drop-off notes if the door is tricky.
- weather, traffic and driver availability can delay or pause delivery. if we can't deliver, we refund the order.
- once the order is handed off at the address you gave, it's yours.
press points, rewards and promos
- you earn 1 press point for every whole dollar you pay on an order tied to your account, after discounts and before tax and tip. at the counter, the points come from your payment at the register when you show your press pass or give the phone number on your account. promotions can double the points on the days and items they name.
- a new account gets 25 press points when its email is verified, once per person. an account made with an email address or phone number that already got them (one that was deleted, say) doesn't get them again.
- rewards: 50 points for $3 off ($3 off your order); 100 points for free drink (any drink, up to $8); 150 points for free drink + pastry (a drink and a pastry, up to $12 together). a drink or a pastry means one from the menu sections we count as drinks or pastries; paid extras count toward the cap, and a reward never takes off more than the order. one reward per order, on the website, in the app or at the counter. with no pastry in the bag, the drink and pastry reward covers the drink up to its cap.
- the points for a reward come off when you place the order or the barista confirms it at the counter. if the payment doesn't go through, or the order is cancelled or refunded, they come back.
- on your birthday you get a free drink: one drink on the menu, up to $8 with its paid extras. it's good through the date shown with it (7 days counting your birthday, on the cafe's clock in dearborn), once a year per person, on the website, in the app or at the counter. to use it, your email has to be verified.
- you can add your birthday once. to change it after that, ask us at the cafe or by email.
- a phone number on your account is optional. one number belongs to one account, and the barista uses it only to find your points at the counter.
- points and rewards have no cash value, can't be sold or transferred, and follow the terms shown with each reward.
- points on a refunded or cancelled order are reversed. a birthday treat or promo code used on an order that is cancelled, or whose payment doesn't go through, goes back to your account while it's still good. we can correct points or rewards credited in error.
- promo codes follow the limits shown with each code and can end at any time.
- unused points and rewards end when an account is deleted.
acceptable use
don't misuse the site or app: no scraping or automated ordering, no getting around rate limits or security, no reverse engineering, no fake or abusive orders, and nothing unlawful. we can suspend accounts that do.
our content
the daily press name, badge, wordmark, photos, menu copy and app are ours or licensed to us. you can share links and screenshots for personal use; anything else needs our written permission.
disclaimers and liability
we work to keep the site and app running and accurate, but they are provided as they are and may be unavailable at times. if you have a food allergy, tell us in the order notes or at the counter before you eat.
where the law allows, our total liability for any claim about an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses. nothing here limits rights you have under michigan consumer law that can't be waived.
governing law and disputes
these terms are governed by the laws of the state of michigan. any dispute goes to the state or federal courts located in wayne county, michigan. there is no arbitration clause and no class-action waiver. talk to us first at support@dailypresscafe.com; most things get fixed with one email.
changes to these terms
each version is dated at the top of this page. changes apply to orders placed after the new date; for material changes we also post in the app's news feed.
contact
questions about these terms: support@dailypresscafe.com, or at the counter at 22001 michigan ave, suite 150, west dearborn.